Tried to buy membership, charged 3 times, data not working

[TintoT3531]

Tried topping up the current plan, and after putting the card details, it showed“ somethings gone wrong come back later” so I tried again and again same answer three times. Then it went through . Just checked bank I got charged 3 times. Still the mobile data is not working.
How can I contact the customer service

[TintoT3531]

Tried topping up the current plan, and after putting the card details, it showed“ somethings gone wrong come back later” so I tried again and again same answer three times. Then it went through . Just checked bank I got charged 3 times. Still the mobile data is not working.
How can I contact the customer service

[dalyer]

Perhaps, in spite of the errors, you inadvertently bought three membership plans and they are all on your account now?

What does your Transactions page say about recent payments?

• https://48.ie/my48/transactions

What does your My48 account Dashboard say about your current membership status, allowance balances and expiry date?

• https://48.ie/my48

Does your Buy Plan page list any upcoming membership plans?

• https://48.ie/my48/memberships

Are calls and texts working?

Did mobile data ever work for you before?

If not then you'll probably need to configure your APN settings first.

Send a text (contents doesn't matter) to 50048 and follow the instructions:

• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com