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Anon
Not applicable

‎17-10-2016 09:28 PM

Hi. I just signed up with 48, when I make a call I am told to buy credit aldough I just paid 10 euro for credit ?. Anybody. Thanks. Bunny.
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Anon
Not applicable
In response to dalyer

‎18-10-2016 10:46 PM

Thanks for your help,

I was in contact with 48 and now I have my credit, not sure what the problem was.

Only problem now is very poor reception on phone calls and 3G, have to go outside the house to make a phone call.

Looks like its back to Vodafone after all, Thanks Again, Vin.

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dalyer
The Legend
The Legend
In response to NigelC7757

‎15-03-2024 11:52 AM - edited ‎15-03-2024 11:53 AM

You're replying to a 8 year old thread...

What does your Transactions page say about these payments?

What does your My48 account Dashboard say about your current membership status and expiry date?

Does your Buy Plan page list any upcoming memberships?

Bear in mind that your first membership purchase is also subject to a once-off activation fee of €12.99.

All Data* €12.99 Plan

This All Data* plan is only available to new 48 customers who order their 48 SIM and purchase an All Data* plan from the 5th April 2022. A one-time activation fee of €12.99 applies with the first plan purchase.

I wonder if what happened is that there was a payment problem but both transactions went through and you have now paid for three membership plans, on of which is active and two of which have stacked on your account to kick in later, and also the once off activation fee?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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