cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

N

VargheseA5811
Newcomer
I have charged my phone with unlimited data but I am not getting the service
1 REPLY 1

dalyer
The Legend
The Legend

What exactly do you mean by "not getting the service"?

What exactly is/isn't working? 

Connection to the 48 network - i.e. signal bars? 

If that's not working then what happens if you do a manual search for networks?

Can you see and connect to 48?

If not then what happens? Any error messages? 

Is your phone unlocked for use on any network? 

Are incoming/outgoing calls working?

Are incoming/outgoing texts working? 

Is mobile data working? 

If not then are your APN settings configured correctly?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).