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My roaming doesn’t work

LeidyD7160
Newcomer
 
2 REPLIES 2

dalyer
The Legend
The Legend

What country are you in and what exactly doesn't work? 

Do you have a connection to a local network - i.e. signal bars? 

Do any services work? 

Incoming/outgoing calls/texts, mobile data? 

Unfortunately many people still seem to have problems when trying to use roaming services for some reason and nobody from 48 has ever explained why or provided a guaranteed fix.

As such, the usual generic advice for roaming issues applies...

If your SIM predates January 2023 then maybe get a replacement in case it helps with roaming issues: 

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

If you still have problems then you'll probably need to contact 48 support for further assistance.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

LeidyD7160
Newcomer
Hi