My free subscription not activated

[ChristianE5369]

I got my 48 network last month double the subscription price and I was told I will get one month free and is not working

[ChristianE5369]

My first subscription got exhausted yesterday and which I should have the next month free and is not working

[dalyer]

You didn't answer the questions that I asked.

You should probably contact 48 support for further assistance as I already suggested.

[dalyer]

What do you mean by "free subscription"?

Do you mean the second month's membership plan following the first month's plan after joining 48 as a new user?

What does your My48 account page say about your current membership plan status, expiry date and cash credit balance?

• https://48.ie/my48

Does your Buy Plan list any "upcoming" plan(s)?

• https://48.ie/my48/memberships

If you were due a second month's plan for free and didn't get it or cash credit to buy it yourself then you'll probably need to contact 48 support for further assistance.

See the links in my signature below.