19-07-2020 12:55 AM
19-07-2020 03:06 PM
20-07-2020 12:50 PM
20-07-2020 06:06 PM
24-07-2020 11:22 AM
I asked 48 support about this and the answer is that once you have used up your monthly membership EU roaming data allowance (7GB/9GB for the €9.99-20GB/€14.99-40GB memberships respectively) then you cannot get more until a new membership starts and you get a new EU roaming data allowance.
I guess that if it's an emergency you could contact 48 support and ask if they can activate a new membership "early" - i.e. before your current membership runs its full monthly course and expires normally.
Hope this helps.
24-07-2020 12:41 PM
Thanks dalyer. What also works in an emergency is to buy an addon of 1GB for 3 EUR. It won't get you far, but at least you'd have some data on the road.
24-07-2020 01:34 PM
24-07-2020 01:38 PM
It works, just tried it the other day in Austria.
24-07-2020 04:48 PM
@bozicb wrote:
It works, just tried it the other day in Austria.
Thanks @bozicb - that's interesting and not what 48 support told me unfortunately!
So I take it that you had used up your 7/9GB of EU roaming data, maybe had some "non roaming" data left but until you bought the data add-on you had no data access while EU roaming?
Useful to know that the add-on gives you EU roaming access again if you've used up your normal EU roaming data allowance.
Thanks for that - it might help others in the same situation.
05-08-2024 08:21 AM