cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Mobile data

ReeceF0976
Newcomer
Ever since I updated my phone my mobile data like does not work outside I get it in certain locations for like 2 mins and then when I walk out of that spot it knocks back on idk how to fix it
1 REPLY 1

dalyer
The Legend
The Legend

What exactly do you mean by "updated my phone"?

Do you mean that you changed to a new handset or you updated the software on your existing phone? 

Are you sure that your APN settings are configured correctly?

Are incoming/outgoing calls and texts working ok?

If it's a new phone handset then are you sure that the mobile data feature is working ok? 

Can you try your SIM in another unlocked phone to see what happens there? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).