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Mobile data

carlo21
Newcomer
Mobile data is very slow at the moment. Do you know what the problem is?
4 REPLIES 4

dalyer
The Legend
The Legend

Haven't noticed any problem in Dublin.

Maybe try deleting your internet settings and reconfigure them from scratch using these instructions:

 

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

 

Maybe also switch off, take the SIM out, gently clean the contacts, reinsert it. switch on and see if that makes any difference.

 

If not then you'll probably have to contact 48 support - see the link in my signature below.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Did that help at all @carlo21?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

carlo21
Newcomer
Thanks for the reply @dalyer.

I restarted my phone and that fixed the problem. I'm getting 3G now.

dalyer
The Legend
The Legend
Glad it helped.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.