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Mobile data slow even on 5G ~1.1 Mbps

JamesR9263
Newcomer

my data is only 1.1mps. i upgraded to 5g today. no change

3 REPLIES 3

dalyer
The Legend
The Legend

Are your APN settings configured correctly?

Text "APN" to 50048 and follow the instructions to make sure that they are.

Where are you located?

Do you know of any other 48 users in your area to check how they fare?

You could try a replacement SIM in case that helps at all.

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

PoseidonG8076
Newcomer

Hi,  I have got 48.ie and tesco sim cards and mobile internet became very slow since the 10th of March. It is still very slow. Do you know what is going on with the carrier network? I suppose Three 

You'll probably need to contact 48 and Tesco support about this.

To contact 48 support see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.