48 Community

el00 · ‎18-06-2017

I purchased Guido membership and can send calls and texts but mobile data doesn't work. Do I have to change some settings?

dalyer · ‎18-06-2017

No. If I data was working at home in Ireland then it should work abroad.

Was it?

You may need to contact 48 support about this.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎18-06-2017

Did that help at all @el00?

Did you contact 48 support?

Were they able to help?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎20-06-2017

Did you get this sorted @el00?

Were 48 support able to advise/help?

A few others are reporting similar problems with EU data roaming so clarification here night also help them.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Mobile data "disconnected" while in EU