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Mobile data problem

Newcomer
Posts: 1
‎11-01-2021 05:18 PM
Hi ,why am I not receiving Mobile data when im outside mt house even when its switched on please
Posted from Huawei GRA-L09
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Re: Mobile data problem

The Legend
Posts: 15,975
‎11-01-2021 06:17 PM

Did you configure your settings?

 

https://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M...

 

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then please see here.
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Re: Mobile data problem

Newcomer
Posts: 1
‎11-01-2021 10:58 PM
Hi 48 started using my data from new membership on the 11th when my membership should have started on the 12th and I had data more than 5gb left, why do you think you can get away with this?
Surely a new member ship shouldn't kick in on till the date specified
Posted from Generic Android 2.0
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Re: Mobile data problem

The Legend
Posts: 15,975
‎12-01-2021 08:35 AM
You probably need to contact 48 support about this.
See the link in my signature below.

Hope this helps.

I am not a 48 employee so if you need to contact 48 support then please see here.
Posted from Generic Android 2.0
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