Low speed

[dalyer]

Your post is blank and it's difficult to make out what your issue is from just the title. You'll need to explain the issue in a bit more detail if you want assistance from the community forum. Please describe the problem, and error messages, any steps you've tried to address it etc.

If you need to contact 48 support then see the link in my signature below or email them at support@48months.zendesk.com

[Aoifew7034]

I have no data at all

[dalyer]

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@Aoifew7034 wrote:
I have no data at all

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Did it ever work?

Did you configure your APN settings correctly?

https://community.48.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

Do you have an active membership?

Have you used up your membership data allowance?

Do you need to buy a data add-on?

Are incoming/outgoing calls and texts working ok?

[Aoifew7034]

I have data loads left. Membership active no issues. Phone showing lte but no data connection. 
settings are correct and it's only last 3 days it's gone. 
no option to contact customer support as message link isn't appearing and no number to call 

[dalyer]

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@Aoifew7034 wrote:

I have data loads left. Membership active no issues. Phone showing lte but no data connection. 
settings are correct and it's only last 3 days it's gone. 
no option to contact customer support as message link isn't appearing and no number to call 

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I've been finding that the chat option only appears on a pc/laptop browser and not on mobile for some reason.

Anyway, if you can't get the chat working then you can email them at support@48months.zendesk.com or maybe call them using the number on this page:

• https://48.ie/legal/code-of-practice

[spydog]

Thanks dalyer

[dalyer]

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@spydog wrote:
Thanks dalyer

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You're welcome.

[OleksiiZ9926]

Нет интернета

[dalyer]

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@OleksiiZ9926 wrote:
Нет интернета

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Seems to translate as "no internet".

You'll need to post more details (ideally in English) if you want assistance from the community forum.

It's impossible to offer any suggestions based on just "no internet".

Alternatively, if you need to contact 48 support then see the link in my signature below or email them at support@48months.zendesk.com