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Live chat

Newcomer
Posts: 1
‎24-11-2020 08:12 PM
How do I start a live chat? I need help with my account and the button to start live chst is not present. It was there before.
Posted from Samsung SM-J320FN
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Re: Live chat

The Legend
Posts: 15,975
‎24-11-2020 08:50 PM
See the link in my signature below.
If the chat option doesn't appear then you'll have to just keep refreshing until it does.
Or wait until tomorrow if it's finished for the day.

Hope this helps.

I am not a 48 employee so if you need to contact 48 support then please see here.
Posted from Generic Android 2.0
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Re: Live chat

Newcomer
Posts: 1
‎24-11-2020 09:13 PM
Hi I already have 48 SIM card in my phone I received another one for another phone I have there last week but I can’t find the option where to activate it and when I go into the option on the my 48 account app the move mobile number it won’t let me do it? Cant you help me out thank you
Posted from Apple iPhone
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Re: Live chat

The Legend
Posts: 15,975
‎24-11-2020 10:45 PM

You can't activated a second SIM on the same account.

You need to be logged out to activate it using a new account/email address.

 

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then please see here.
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Re: Live chat

Newcomer
Posts: 2
‎17-12-2020 04:49 PM
Issues moving to 48 with new sim
Posted from Apple iPhone
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Re: Live chat

Newcomer
Posts: 2
‎17-12-2020 04:50 PM
Network not being picked up
Posted from Apple iPhone
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Re: Live chat

[ Edited ]
The Legend
Posts: 15,975
‎17-12-2020 04:54 PM

Did you activate the SIM successfully?

Any error message displayed on the phone?

You seem to be using an iPhone?

If so then you need to read this:

 

https://community.48.ie/t5/Joining-48/SIM-Not-Valid/m-p/55028#M1448

 

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then please see here.
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Re: Live chat

Newcomer
Posts: 1
‎17-12-2020 09:57 PM
How do i transfer 60 minutes from credit to minutes
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Re: Live chat

The Legend
Posts: 15,975
‎17-12-2020 10:06 PM

Your question doesn't make sense.

Converting 60 minutes ... to minutes?

You need to clarify exactly what you're trying to do.

You can swap call minutes for data if that's what you actually mean?

 

https://48.ie/my48/swap

 

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then please see here.
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