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Live chat

mike666
Newcomer
How do I start a live chat? I need help with my account and the button to start live chst is not present. It was there before.
91 REPLIES 91

Did you activate the SIM successfully?

Any error message displayed on the phone?

You seem to be using an iPhone?

If so then you need to read this:

 

https://community.48.ie/t5/Joining-48/SIM-Not-Valid/m-p/55028#M1448

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

How do i transfer 60 minutes from credit to minutes

Your question doesn't make sense.

Converting 60 minutes ... to minutes?

You need to clarify exactly what you're trying to do.

You can swap call minutes for data if that's what you actually mean?

 

https://48.ie/my48/swap

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

GintaP2633
Newcomer
Please help me with sim card unblock

dalyer
The Legend
The Legend
You mean this?

https://community.48.ie/t5/The-Knowledgebase/I-forgot-my-PIN-or-need-my-PUK/ta-p/256

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

AbdiD0186
Newcomer
Hello my sim is locked can i get a help

If it's locked such that you need the PUK to unlock it then see here:

 

https://community.48.ie/t5/The-Knowledgebase/I-forgot-my-PIN-or-need-my-PUK/ta-p/256

 

If you don't need SIM PIN locking then you can disable it - e.g. 

 

iPhone: https://support.apple.com/en-ie/HT201529

Android: https://www.google.com/amp/s/www.digitalcitizen.life/how-change-or-remove-sim-pin-android-2-steps/

 

If SIM PIN locking is not the problem and you need to contact 48 support then see the link in my signature below.

 

By the way, you probably shouldn't post personal details such as your phone number in a public forum like this.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

NeelamR5859
Newcomer
Hi
Hi

NeelamR5859
Newcomer
Hi


@NeelamR5859 wrote:
Hi

 

Your two posts were blank @NeelamR5859 - did you mean to post a comment or question?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.