Internet problem

[YaroslavaB6104]

Hello. I’ve top up my phone and I don’t have an internet connection. In my app it’s shows that my current plan is ok. But I couldn’t connect to internet

[dalyer]

When was it working ok for you last? 

Are your APN settings configured correctly?

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

Are calls and texts working ok?

What exactly do you mean by "top up"?

What exactly did you buy? 

Membership plan, cash credit, add-on?

What does your Transactions page say about your recent payment?

• https://48.ie/my48/transactions

If you need to contact 48 support about this then see the links in my signature below.