Internet outage - Athboy area?

[AnneF9826]

Does anyone in Athboy area have Internet problems today

[dalyer]

Might be worth contacting 48 support to ask them if they're aware of any issues in the area. 

Do you still have a connection to the 48 network - i.e. signal bars? 

If not then if you do a manual search for networks can you see and connect to 48?

If not then what happens? Any error messages? 

If you do have a connection to the network then are calls and texts working? 

If not then what happens when you try to use them? Any error messages? 

Are your APN settings still configured correctly?

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

If you're on Android you can text "APN" to 50048 to configure them. 

• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/m-p/60689

If you need to contact 48 support about this then see the links in my signature below.

[AnneF9826]

Thanks a million That seems to have sorted it.
Thanks again

[dalyer]

> That seems to have sorted it.

You mean reconfiguring the APN settings? 

Glad you got sorted.

[AnneF9826]

Yes configuring them sorted the issue.
Thanks again

[dalyer]

Great. Thanks for clarifying. And glad you got sorted.