Internet connection very poor lately

[Anon]

my internet connection is so poor now a days.

there is no customer care service for 48 

no idea who should we connect to resolve this issue @48

[dalyer]

There is customer care for 48.

See the links in my signature below.

First thing you should do though is ensure that your APN settings are configured correctly.

Text "APN" to 50048 and follow the instructions to ensure that this is the case:

• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689

If that doesn't help then maybe try a replacement SIM in case that helps: 

• https://48.ie/help/sim-replacement

If that still doesn't help then contact 48 support.

[SeanM8605]

Internet very poor

[dalyer]

What exactly do you mean by "very poor"?

When was it working ok last? 

Are your APN settings configured correctly?

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

If you're on Android then you can text "APN" to 50048 and follow the instructions here to do this: 

• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/m-p/60689

Are calls and texts working ok?

If you need to contact 48 support about this then see the links in my signature below.