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Internet connection very poor lately

Anon
Not applicable

‎23-07-2024 02:54 PM - last edited on ‎23-07-2024 03:53 PM by The Legend

my internet connection is so poor now a days.

there is no customer care service for 48 

 

no idea who should we connect to resolve this issue @48

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dalyer
The Legend
The Legend

‎23-07-2024 03:53 PM - edited ‎23-07-2024 03:56 PM

There is customer care for 48.

See the links in my signature below.

First thing you should do though is ensure that your APN settings are configured correctly.

Text "APN" to 50048 and follow the instructions to ensure that this is the case:

If that doesn't help then maybe try a replacement SIM in case that helps: 

If that still doesn't help then contact 48 support.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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