28-12-2023 05:04 PM - last edited on 28-12-2023 05:15 PM by dalyer
28-12-2023 05:15 PM - edited 28-12-2023 05:16 PM
Did mobile data work ok before?
If so when did it stop working?
Do calls and texts work ok?
Are your APN settings configured correctly?
What does your My48 account Dashboard say about your current membership status and data balance?
What exactly do you mean by "topped up"?
What exactly did you buy?
What does your Transactions page say about recent payments?
If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com