International mobile data

[niamh_con]

My mobile data isn’t working. I have roaming on and I’ve tried resetting it and nothing is working

[dalyer · Accepted solution]

Roaming data will only work when roaming in the EU on a Guido membership.

Does that apply here?

When roaming in the EU on any other membership then nothing at all will work (calls, texts or data).

And data roaming will not work outside of the EU at all no matter what membership you are on.

If you ARE roaming in the EU on a Guido membership then do calls and text work?
If so then check your internet settings and if the APN field contains something other than 48months.liffeytelecom.com then edit it to change it back to that, switch airplane mode on and then off again and see if data starts working.

Hope this helps.

[dalyer]

Did that help at all @niamh_con?

[niamh_con]

Yes it worked thank you very much

[dalyer]

Great - glad it helped.

[dalyer]

Your post was blank.
Did you mean to post a query?

[dalyer]

Any update @fn?

[Shalenders0842]

I am in Europe my internet not workin please help

[dalyer]

You replied to a 6 year old thread which seems a bit odd.

Unfortunately it seems that many people still struggle with roaming problems on 48 for some reason. 

The usual advice for roaming problems applies:

If your SIM predates January 2023 then a replacement may mitigate or eliminate roaming problems: 

• https://48.ie/help/sim-replacement

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

• https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179
• https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352

If you still have problems then you'll probably need to contact 48 support for further assistance.

See the links in my signature below.