Monday
Tuesday - last edited Tuesday
What do you mean by "potted/potting"?
Do you mean "ported/porting" (your number from your old provider to 48)?
Do you mean that you have no connection to the 48 network - i.e. no signal bars?
Or is the problem something else?
Did you successfully activate your SIM without any errors?
Is your phone unlocked for use on any network?
Are there any error messages displayed on your phone?
What make and model of phone is it?
Can you try your SIM in another unlocked phone to see if it works there?
If you need to contact 48 support about this then see the links in my signature below.