I paid €12.99 yesterday I've no internet when outside

[dalyer]

Do you have a connection to the 48 network - i.e. signal bars?

Are calls and texts working ok? 

When was mobile data working ok for you last? 

What changed on the phone in the meantime? 

Software update, settings changes, factory reset, new phone handset, returned from roaming abroad, etc.?

Make sure that your APN settings are configured correctly.

Text "APN" to 50048 and follow the instructions here to do that: 

• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/m-p/60689

If you need to contact 48 support about this then see the links in my signature below.

[GillianH5800 · Accepted solution]

I don't have Internet when out, why?

[GillianH5800]

I don't have Internet when outside, why?

[dalyer]

Please read my previous reply: 

• https://community.48.ie/t5/Internet/I-paid-12-99-yesterday-I-ve-no-internet-when-outside/m-p/68320/h...

[AhmedI2324]

Hi

[dalyer]

Your post was basically blank @AhmedI2324.

If you have a question or issue that you want assistance with from the Community Forum then you need to explain/describe it clearly and in detail.

If you need to contact 48 support then see the links in my signature below.