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I get an error message that my sim isn't provisioned.

RogerB4016
Newcomer

‎30-11-2020 03:33 PM

 
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dalyer
The Legend
The Legend

‎30-11-2020 04:23 PM - edited ‎30-11-2020 04:24 PM

What make and model is your phone?

Is it unlocked for use on any network or is it locked to a specific network?

Have you configured your internet/APN settings correctly?

 

https://community.48.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M12560

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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