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Hotspot option disappeared iOS 14 iphone

RebeccaB2319
Newcomer
The option to hotspot has disappeared from my iPhone since moving to 48 recently and updating to iOS 14 (I don’t know if it happened before I updated the phone or not). Is this because 48 doesn’t allow hotspotting or is it another issue?
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend
See here.
Read the whole post carefully.

https://community.48.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M12560

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

8 REPLIES 8

dalyer
The Legend
The Legend
See here.
Read the whole post carefully.

https://community.48.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M12560

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all @RebeccaB2319 ?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

RebeccaB2319
Newcomer
Yes, the video at the end for iPhone did the trick once entered and left for several minutes to work!

can. you post the video link? I got same problem and can't find the video

See here - the info and video are near the end:

 

https://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M...

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Great, glad it helped you @RebeccaB2319.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

GiannaC7902
Newcomer

If you’re having trouble finding the Personal Hotspot option on your iPhone, it can be really frustrating, especially if you’re trying to share your internet connection in a pinch. But don’t worry, there are a few things you can try to bring that option back and get your hotspot working.

First off, let’s make sure that your carrier plan actually supports Personal Hotspot. Not all data plans include this feature, so you might want to double-check with your carrier. If your plan does support it, and you’re still not seeing the option, then it’s likely something on your iPhone that needs adjusting.

Start by going to Settings, then Cellular (or Mobile Data, depending on your region). Scroll down to make sure that "Personal Hotspot" is listed under your data options. If you see it there, but it’s not working, try toggling Cellular Data off and back on again. Sometimes a quick reset like this can help the option reappear.

If you don’t see Personal Hotspot in your Cellular settings, it might be hidden in the main settings menu. Go to Settings, and if it’s available, you should see Personal Hotspot listed directly beneath the Cellular option. If it’s not there, try resetting your network settings. This won’t delete any of your data, but it will reset Wi-Fi passwords, VPN settings, and any custom network configurations, so keep that in mind. To do this, go to Settings, then General, scroll down to Reset, and tap on Reset Network Settings.

if you have problem persist after trying these solution, you can follow for more details instruction below.

https://thegeekpage.com/cannot-find-personal-hotspot-option-on-iphone-fixed/

This FAQ should also help: 

Specifically the section titled "A note about personal hotspot setup on iPhones".

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.