Hotspot doesn't work on 48 only on other networks

[PauloL3493]

Hi… My hotspot service isn’t working. Work only when I use sim from a differentcompany.

Could 48 fix it?

Thanks

[dalyer]

Is it's an iPhone then see here. 

• https://community.48.ie/t5/Phones/Can-t-find-hotspot-in-iPhone-settings/td-p/70178

If that's not the issue then you'll need to provide more detailed information about what exactly isn't working and how you're trying to configure it etc. 

If you need to contact 48 support about this then see the links in my signature below.

[PauloL3493]

Yes, it is an IPhone.

I've followed the procedure but it didn't work.

Can I do something else?
Thanks for your help

[dalyer]

> I've followed the procedure but it didn't work.

You mean the instructions here based on the YouTube video that's referenced? 

• https://community.48.ie/t5/The-Knowledge-Base/My-Internet-is-Not-Working/ta-p/45928

Are your APN settings configured correctly and mobile data working ok separate from the hotspot issue? 

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

That's a prerequisite before trying to configure a hotspot.

Does this help? 

• https://community.48.ie/t5/Internet/Hotspot-not-working/m-p/68567/highlight/true#M8735

If you still can't make progress on this then you'll have to contact 48 support for further assistance.

See the links in my signature below.

[AaronS3523]

As @dalyer's Reddit link suggested,

Go to Settings > Mobile Service > Mobile Data Network >

Mobile Data APN - 48months.liffeytelecom.com

Personal Hotspot APN - 48months.liffeytelecom.com