26-06-2017 07:28 PM
To whom concerd,
I am currently abroad and have updated my Guidp membership but my data is not activating. Is there a setting I need to change on my phone in order to make it work whilst I´m abroad?
Thanking you in advance.
26-06-2017 07:37 PM
Are calls and texts working?
What make and model of phone?
Was data working OK in Ireland?
Are your internet/APN settings correct?
Try deleting any APN(s) already configured and follow the instructions here to configure a new one for internet and MMS:
If it still doesn't work then you'll have to contact 48 support.
A few people have reported this problem - i.e. data which worked fine in Ireland not working while EU roaming on a Guido membership - and I don't understand why it happens.
The only solution that I've seen proposed is to delete any existing APN(s) and create a new one as mentioned above.
Hope this helps.
26-06-2017 11:12 PM
Did that help at all @kelverz?
29-06-2019 08:44 PM
29-06-2019 08:55 PM