Your post was blank @TatianaM0221 and the subject line doesn't really clarify what your question or issue might be.
If you want assistance from the Community Forum then you need to describe your question or issue clearly.
What are you trying to do, what steps are you taking, does something go wrong, if so do you get any error messages, etc.
If you need to contact 48 support about this then see the links in my signature below.
