Moving to Germany for the next 6 months

[MajorT4610]

Hi, just need to know what I can do to keep data over there? Do I keep going with the same plan or what? X

[dalyer]

If you want to use your 48 SIM/number while roaming in Germany then you need to keep buying a monthly membership plan. 

The €12.99 plan gives you 20GB of EU roaming data and if you use that up you can buy a data add-on to get more. 

• https://community.48.ie/t5/The-Knowledge-Base/All-About-Add-ons/ta-p/53111

If you don't buy a plan then only incoming calls and texts will work.

And if you go 6 months without buying a plan then your SIM will become suspended.

In relation to roaming issues the usual generic advice applies...

Unfortunately many people still seem to have problems with roaming abroad on 48 for some reason.

(On the other hand all the people who have no problems don't post to report their positive experiences!)

If your SIM predates January 2023 then a replacement may mitigate or eliminate roaming problems: 

• https://48.ie/help/sim-replacement

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

• https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179
• https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352

If you have returned to Ireland from roaming abroad and are having problems using the 48 network/calls/texts/mobile data then see this key post, in particular the section titled "Returned Home?":

• https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179

If you still have problems then you'll probably need to contact 48 support for further assistance.

See the links in my signature below for the different ways to contact 48 support.