E symbol instead of 3g
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28-02-2018 08:26 PM
2 REPLIES 2

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28-02-2018 08:33 PM
Are your internet settings correct?
Post them here for review.
Screenshots are best if possible.
Your settings should match those here for best results.
https://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M...
If you are seeing E rather than 3G then you're getting an EDGE rather than 3G (or better) connection.
https://support.apple.com/en-ie/HT207354
Also see here
https://community.giffgaff.com/t5/Blog/G-H-E-3G-and-LTE-Making-sense-of-cell-network-alphabet-soup/b...
Did you ever get 3G?
If so when did it change to E?
Where are you located?
Hope this helps.
Post them here for review.
Screenshots are best if possible.
Your settings should match those here for best results.
https://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M...
If you are seeing E rather than 3G then you're getting an EDGE rather than 3G (or better) connection.
https://support.apple.com/en-ie/HT207354
Also see here
https://community.giffgaff.com/t5/Blog/G-H-E-3G-and-LTE-Making-sense-of-cell-network-alphabet-soup/b...
Did you ever get 3G?
If so when did it change to E?
Where are you located?
Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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01-03-2018 08:34 AM
Did that help at all @siobhan_123?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
