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Does anyone else’s data run out before the end of the month?

Newcomer
Posts: 4
‎27-09-2022 12:22 PM
 
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Re: Does anyone else’s data run out before the end of the mo

The Legend
Posts: 17,241
‎27-09-2022 06:27 PM

What membership plan are you on?


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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Re: Does anyone else’s data run out before the end of the mo

Newcomer
Posts: 4
‎28-09-2022 12:17 PM
I am on the €10.99 plan for 100GB data. It always runs out after about 3 weeks I never get the full month from it which is ridiculous. I have contacted 48 a few times now. They were no help.
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Re: Does anyone else’s data run out before the end of the mo

The Legend
Posts: 17,241
‎28-09-2022 05:07 PM

Most phones have an option to check what apps are using data and how much. You should check that to see what apps are using most data. For example:

 

https://lifehacker.com/how-to-see-which-apps-are-using-all-your-data-1836366047

 

Perhaps it's simply a case of heavy data usage by one or more of your apps exhausting your membership data allowance before the membership month is up?

In which case you'll need to buy a data add-on.

Or switch to the €12.99 membership which gives you unlimited data (subject to 200GB fair usage limit)?


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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Re: Does anyone else’s data run out before the end of the mo

Newcomer
Posts: 4
‎03-10-2022 04:59 PM
Thanks very much I actually had a look and have since found out that it’s from letting people connect to my hotspot that is using it up. Thanks
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Re: Does anyone else’s data run out before the end of the mo

The Legend
Posts: 17,241
‎03-10-2022 05:52 PM

Glad it helped.

So, presumably, if you don't let people use your hotspot so liberally then you won't be running out of data early each month?


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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