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Data working at home (limerick) but not in Cork

benmartin
Newcomer

‎10-10-2017 11:01 AM

Data works fine at home (limerick) but when down in Cork the mobile signal shows full but I have no data, tried turning phone off and on, same problem. Return to Limerick and it works again. Any thoughts ? Thanks

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2 REPLIES 2

dalyer
The Legend
The Legend

‎10-10-2017 12:14 PM

I presume that when you're at home is carrier data and not wifi via your home network that's working?
If that's the case then you'll need to contact 48 support and see if they can help to diagnose and fix the problem that you're having.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎10-10-2017 07:51 PM

Did that help at all @benmartin?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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