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Changed phone and mobile data not working

AnaM8004
Newcomer

Hi

Recently I changed my phone and my mobile data is not working how I can fix this?

Thanks

1 REPLY 1

dalyer
The Legend
The Legend

Are calls and texts working ok? 

You probably need to configure your APN settings for mobile data to work.

See here: 

If you're on Android then you can text "APN" to 50048 and follow the instructions here to do this: 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).