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CANT SIGN IN AFTER NEW SIM !!

kay_b
Newcomer

‎08-12-2015 04:56 PM

So I have to sign in on my mums account(this one) to ask for help because I recently ordered a replacement sim for a new 5c that I got, I git the sim today and put it in my phone, it asks me to verify it with a code that's on it which I did, then it brings me into a SIGN IN page so I try sign in and it says WRONG CREDENTIALS, so I press forgot password and try entering my email but it says WRONG CREDENTIALS, like what Dafuq is wrong with it? 😭😭
Email to my account : [email protected] or [email protected] it's one or the other can't remember since I think I changed the email.
Please Help !!! Thank you 🙂
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2 REPLIES 2

dalyer
The Legend
The Legend

‎08-12-2015 05:45 PM

You probably need to contact 48 support about this.

 

http://www.48months.ie/help#ask-a-48-agent

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).
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dalyer
The Legend
The Legend
In response to dalyer

‎09-12-2015 11:00 AM

Did you get onto support and get this sorted?

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).
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