About renew the plan

[Mansiw3733]

I tried to recharge my plan again but it’s showing I already recharged. But it’s not showing in my account. I m getting trouble to use internet and calling.

[dalyer]

What exactly do you mean by this? 

• it’s showing I already recharged

What exactly are you doing when this happens and what is the exact error message?

Is there an active membership plan listed on your My48 account dashboard?

• https://48.ie/my48

What does your Transactions page say about your recent payment?

• https://48.ie/my48/transactions

What do you mean by "I'm getting trouble to use internet and calling"?

What happens when you try to make a call? 

Any error messages? 

When were you last able to successfully buy a membership plan?

If you need to contact 48 support about this then see the links in my signature below.