Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

9.99

VALINOR6083
Newcomer

yesterday

After first month on 9.99 plan , it was supposed to auto renew last night but for some reasons I got a msg saying my auto renew failed and now in without a plan, tried to check my plan it's showing 12.99
0 Likes
1 REPLY 1

dalyer
The Legend
The Legend

yesterday

Did auto-renewal fail because your registered payment card details are invalid/expired, your card is frozen via your online account, or there weren't enough funds in the account if it's a debit card?

I think if auto-renewal fails then you lose access to the €9.99 (€3 discount on the €12.99) plan offer. 

You'll probably need to contact 48 support for assistance with this. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).
0 Likes
Related Content