5G

[ZeljkoK7901]

My iPhone 12 supports 5G and 5G is enabled. Carrier version is 70.0. I have travelled across Dublin and the phone only connects to LTE, never to 5G. Could you please check if 5G is provisioned correctly on my account and SIM card and refresh the network settings?

[dalyer]

There is no provisioning that needs to be done by 48 here.

Are you on the €12.99 plan which is the only plan that supports 5G?

• https://community.48.ie/t5/The-Knowledge-Base/12-99-plan-now-includes-5G-at-no-extra-cost/ta-p/61556

Are you sure that your APN settings are configured correctly?

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

Are you sure that your iPhone is configured to use 5G?

• https://support.apple.com/en-ie/108383

Is this of any use? 

• https://community.48.ie/t5/Internet/No-5G-on-iPhone-13-Pro/m-p/68969

If you need to contact 48 support about this then see the links in my signature below.