I had the same problem. Was resolved after spending ine hour on chat with customer service. Notging works the way it should in this netrwork. I am realy woried about roaming. Now strugling for a month to get my referal credit. I am about to give up a...
This is the worst network ever. For every little thing you need to contact customer service. Which is not easy. Amswer 100 questions and wait. And I recomendet it to a friend. Reward not received obviously. Just FU48! I go elswhere.