That link to customer care doesn't work. I can't get through to anyone that can solve the problem. The Add-On has still not been applied to my credit balance. I need to make an international call ASAP. Credit my account the €3 that I paid 2 days ago ...
Thanks but I didn't get a link, please send again. I also have no way to contact 48 staff? Do you have an email address? the web chat button isn't activating for me either??