48 Community

12345flo · 15-09-2016

Hi,I lost my sim so I blocked my account and ordered a new one.I activated it hours ago but nothing is working. No SMS, no internet, my 48 page stays on loading forever when accessing it in a browser and my membership shows its valid until the 31st o...

12345flo · 05-06-2016

Hi,I am always used to put 10€ on my account to pay my membership but I lost 30 cents for no reason.I know have only 9.70€ in my wallet.Could you please explain to me why and if it is a mistake fix it and give me back the missing 30 cent?I need this ...

12345flo · 17-09-2016

Well thanks Kerry for fixing it so fast. Basically, I got charged 10€ from the auto renew but it didn't show up in their system. I provided them with a screenshot of my bank account showing the 10€ debit and they activated a new Guido plan until next...

12345flo · 16-09-2016

Well yes and no.They told me that I've no longer any membership because I blocked my account. It's written nowhere when following the process.Since my membership is getting renewed automatically every 8th of each month it looks like I paid 10€ for 6 ...

12345flo · 15-09-2016

Yeah this is definitely a replacement sim.

12345flo · 05-06-2016

Oh I did send a picture via SMS. That explains everything.So how do I add only 30 cents to my wallet now? It seems that I can't put 0.30, the foem doesn' accept the dot.Thanks!

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Thirty cents disappeared from my wallet

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