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All of my 200GB data allowance & Roaming allowance is zero

DenisB6905
Visitor

Hi.  The 48 site says all 200GB of my data is used (set to 0.00), as well as the 14GB of roaming data, and won't auto-renew until 16/4/24 - impossible on both counts, as I don't Roam and doubt I have even 20GB of my data allowance used this month. I saw last night after losing internet access that the 48 site was down for 'unscheduled maintenance' - has 48 screwed up somehow?  That online Help Bot is worse than useless - do actual 48 employees frequent this Messages forum???  TIA.

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