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€7.99 renew option removed when credit card didn’t process

DerekR3286
Newcomer
I need help.
I have the original €7.99 offer a got a message that my credit failed to work.
When I put in new credit card details it won’t offer me the original €7.99 offer I had.

Can someone help.

Thank you.


We noticed your plan payment has failed.

This might be because:
You haven’t got enough money in your account
Your payment card has been blocked by your bank
Your payment card has expired.
Update your card details now to re-activate your auto-renew and get instant access to your plan.

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