Hi,

I activated a SIM card last Monday and requested to move my old number to it. My old provider has quickly decommissioned my account after the port request but 48 didn't manage to activate the SIM card (with the free 1GB data) and didn't complete the port request yet.

I'm currently unable to use my number and the 48 SIM doesn't register to any mobile network. Support says that this issue may take 3-5 days to be resolved against the 2-3 hours declared in the guide.

I've already configured the APN on the phone.

Has anybody got the same issue?