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4 days to port a number?

SharonH5363
Newcomer
Hey, I’m new to 48. On Friday I activated the sim, wanted to keep my old number, was told it would take an ‘few hours’ to port the number, so I went ahead and paid for the first month’s membership.
It is now Tues, I still have no service! What’s really annoying is no real way of contacting them to sort it! I emailed-they said it could take 7 days to reply, I sent them a msg on Messenger-they did get back asking me to confirm sim number, email add etc-then nothing. I cannot see any Chat option, so I literally am stuck!Anyone else having these issues?surely it shouldn’t take this long. If I had gone with a new number, would I have service immediately? I ask because my daughter might join, I won’t let her wait this long.
I think I’m regretting moving from Eir.
Who Me Too'd this topic