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Friend can no longer phone me, text does work

Anon
Not applicable
Hi, I've just moved to 48 & kept my old O2 number. My girlfriend can no longer phone me (gets a not in service message) but she can text me ok and used to be able to call before I moved netwoks. I am able to phone her ok & I can receive calls from Tesco mobile & others ok. Is there something else 48 need to do?
Cheers.
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