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card not working

ugnaaa
Newcomer

‎05-10-2019 12:54 PM

hello, i ordered new sim card couse I lost my old one, I activated it already but its not working. what problem could be?
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2 REPLIES 2

dalyer
The Legend
The Legend

‎05-10-2019 05:12 PM

Did you order a new SIM or a replacement?
Sounds like you should have ordered a replacement?
Did you activated it?
What happens when you try to use it?
Have you contacted 48 support about this?
See the link in my signature below.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎05-10-2019 07:44 PM

Did the help at all @ugnaaa?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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