48 Community

Money taken from my account

Money taken from my account from a text message from a Web address exclusive vouchers. Any idea how to redeem credit please

Micro sim

Can i order one please

New sim with the same number

Hello,Could I get nano sim with my number,because I have new phone and this sim wich I have is too big.my telephone number is XXXXXXXXXX.My adress isXXXXXX   Edit: removed personal details.

Can't get mobile data

I swapped my 48 SIM from my iPhone to new 1Plus 5. All works well with WiFi but can't get mobile data. I have plenty of credit, mobile data is turned on. Do I need to order a new SIM?(2 years old)

Network

Network selection not working- and getting 'no service'

Cannot download photos sent to me via text

Hi, I have a Samsung GT-S7580 phone. I know it's not the most modern of phones! I have been sent a text message containing photos. i I have selected the download option on the text but it isn't downloading photo.. it has been saying 'Downloading' for...

Top up

I'm after adding credit twice and it has come out of my bank account and both times it hadn't come up on my acc

Phone number

Hi just joined 48 last night and wanted to keep my number. Today I discovered I am on an 089 number. What should I do please I really want to keep my own number.

Data roaming majorca

Cant seem to get data to work in majorca on guido membership on samsung a3. It briefly worked the first day but hasnt worked since

can't get any service on my phone in lanzarote at moment