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Why won't my 48 SIM card let me phone a Northern Ireland no?

jenemo
Visitor
 
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

You need cash credit to pay for international calls.
Or if it's a landline dial using the 048 prefix for calling NI numbers as national numbers from the Republic instead of using the normal UK 00 44 prefixes. In that case your membership or landline calls add-on allowance should cover it.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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5 REPLIES 5

dalyer
The Legend
The Legend

You need cash credit to pay for international calls.
Or if it's a landline dial using the 048 prefix for calling NI numbers as national numbers from the Republic instead of using the normal UK 00 44 prefixes. In that case your membership or landline calls add-on allowance should cover it.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

I did have credit so the 048 prefix was the thing that worked. Thanks v much!!

dalyer
The Legend
The Legend

OK glad that worked.
Just to clarify NI landlines called using the UK 00 44 prefix are international calls and charged from your cash credit balance.
But when called using the 048 prefix they're Irish national calls and covered by membership or add-on landline allowance balances.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

JAMESMCA0586
Newcomer
Me to can't ring ni or rest of uk

Do you have an active membership plan and cash credit on your account to pay for UK/NI calls dialled using the +44 (or 00 44) prefix? 

If you call an NI landline using the 048 prefix rather than the +44 (or 00 44) prefix then the call will be treated as an Irish national landline call and will be covered by membership plan call minutes allowances.

If you need to contact 48 support about this then see the links in my signatiure below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.