20-11-2020 09:59 AM - edited 20-11-2020 10:00 AM
Hello,
I am currently in Spain and I am unable to connect to any network.
I am on a OnePlus 7 Pro and have tried the steps detailed in this article, but to no avail. As things stand, the only thing that works on the device is WiFi as I have no network at all.
The online chat suggested that there is an issue, but would not say for how long the issue has existed or when there will be a fix.
Thanks
21-11-2020 08:47 AM
21-11-2020 12:09 PM
23-11-2020 02:42 PM
As far as I understand, the roaming issue has been resolved, however I am still without the ability to send text messages, make phone calls and my mobile data.
I can receive calls and texts though.
All settings for mobile data is in place (the APN settings), roaming is switched on, etc.
When looking at my sim info though, I can see it says Sim Name - 48, Carrier - 48 but Number - Unknown. My older sim card shows a phone number for that. Is the issue that my Sim Number is "Unknown" by any chance? Does anyone have any experience of this because this has been happening since I activated the sim last week.
Cheers
23-11-2020 04:52 PM