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Switched from iPhone 8 to 12 and now can't connect to 48

conniecasey
Newcomer

I recently changed my I phone from an 8 to a 12 and can’t get connected to 48

1 REPLY 1

dalyer
The Legend
The Legend

Could be due to the stupid Apple iPhone activation process that requires an SMS message to be silently sent to a UK activation server and this will (also silently) fail on 48 if you don't have cash credit on your account to pay for the international text message.

I would suggest that you put €1 cash credit on your account and then turn the phone off and on again and see if it starts working after a while.

I'm assuming that the phone is already unlocked for use on any network.

If that doesn't help then you'll have to post more details including any error messages if applicable and/or contact 48 support for further assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.