48 Community

heyitssarah · ‎03-06-2017

Hi My phone was stolen and my sim was in it... how can I get a new sim for my new iPhone 6 with the same number ?

dalyer · ‎03-06-2017

Sorry to hear about your misfortune.

See here:

Choose the "block" option and do this ASAP so the thief doesn't use up your membership allowances/credit.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

heyitssarah · ‎03-06-2017

Thanks so much how do I do that ?

dalyer · ‎03-06-2017

Click on the link that I posted - it's all explained there.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎04-06-2017

Did that help at all @heyitssarah?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

heyitssarah · ‎06-06-2017

Yes my sim is being sent out to me thanks so much 😊

dalyer · ‎06-06-2017

OK - glad it helped @heyitssarah.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Sim