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Sim not supported

MatthewM4684
Newcomer

‎30-06-2022 10:48 AM

iPhone setup using 48.ie for the first time. Error message.
2 people had this problem.
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1 REPLY 1

dalyer
The Legend
The Legend

‎30-06-2022 01:04 PM - edited ‎30-06-2022 01:05 PM

"SIM not supported" suggests that the iPhone is locked to another network.

 

https://support.apple.com/en-ie/HT201328

 

You need an unlocked phone to use a 48 SIM.

 

https://48.ie/unlock-your-phone

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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